Reach Out to Us
Contact MatrixDomainHosting
We're here to assist with all your hosting needs. For non-urgent inquiries, please use the contact form below. For billing and support, head to our client portal.
Speed & Reliability
Experience fast and dependable hosting services tailored to your needs.
Canada-first Experience
Enjoy a hosting service that prioritizes Canadian clients and their unique requirements.
Straightforward Support
Get clear and effective support whenever you need it, with easy access through our client portal.
+1 (833)-624-7726
Call Us
support@matrixdomainhosting.ca
Email Us
242 8B - 3110 8th Street East Saskatoon, SK S7H 0W2 - Canada
Mailing Address
Client Portal Access
Billing and Support
For all billing and support-related queries, please use our client portal. It's the most efficient way to manage your account and access our support team. If you need to open a support ticket, simply click the button below to get started.
Pre-Sales Inquiries
Find answers to common questions about our services before making a purchase.
What hosting plans do you offer?
We offer three hosting plans: Basic, Core, and Ultimate. Each plan is designed to cater to different needs, from personal blogs to large business websites.
Can I upgrade my hosting plan later?
Yes, you can upgrade your hosting plan at any time through our client portal. The process is quick and seamless, ensuring minimal downtime.
Do you provide domain registration services?
Absolutely! You can search and register domains directly through our platform. We offer a wide range of TLDs to choose from.
What is your refund policy?
We offer a 30-day money-back guarantee on all hosting plans. If you're not satisfied, you can request a refund within this period.
How does your support system work?
Our support team is available 24/7 through our client portal. You can open a ticket for any issues, and we'll respond promptly.
Is there a limit to the number of email accounts I can create?
Each hosting plan comes with a different limit on email accounts. Please check the plan details for specific limits.
Do you offer SSL certificates?
Yes, we provide free SSL certificates with all our hosting plans to ensure your website is secure.
How can I transfer my domain to your service?
Transferring your domain to us is simple. Follow our step-by-step guide in the client portal, and our support team is here to assist if needed.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards and PayPal, to make the process convenient for you.