Internal Support SOPs

Confirm FluentCart order is paid. Confirm product purchased: B2B Wholesale Portal — Founding Client Starter. Confirm customer account/email. Create Support Genix ticket. Set ticket category: B2B Wholesale Onboarding. Ticket subject: B2B Wholesale Portal Onboarding —...

Before the walkthrough:1. Review the FluentBooking answers.2. Visit the prospect’s current website, if provided.3. Confirm they sell B2B/wholesale or want to start wholesale ordering.4. Confirm they have repeat buyers or a realistic path to repeat buyers.5. Confirm...